ProcessCoach
Driving Systematic Business Growth
From Insight Consulting & Development Ltd
T: +44(0) 1202 640223
Free article download here
How to make your business run itself
How to get your business unstuck,
and get it growing
Do you want to make more money by
doing less in your business?
Do you want more free time to relax and
take better care of yourself?
Running a business is a complex and time consuming task. There is so much to think about, so much to remember. No time to think. Running your own business was supposed to mean being your own boss, with freedom to do it your way and to enjoy work. Does it feel like that to you - or do you find that the business runs you?
You put in a hard day’s effort. Long hours, worry, stress and lack of restful sleep are taking their toll. You can’t afford to be ill, but your workload is doing just that – draining your reserves. You feel like you’re running on empty.
Those days are over.
You see the fundamental truth about running a business is that ......
“It ain’t what you do,
it’s the way that you do it.
That’s what gets results.”
The most important difference between a successful business and a struggling one is:
- not the product or service; - easily copied
- it’s not the prices; - easily beaten
- it’s not just marketing; - despite what everyone will tell you
- it really is about the way you do things
In this highly competitive marketplace it is less about what you do or sell than it is about the way that you do it. It defines your business. Good systems mean that you can concentrate of giving your customers great service, which brings results that are truly transformational.
Let’s spell that out clearly -
The way that you do it is both:
- The actual steps you take to do the job - calm efficient organised, AND
- The kind of service you give - how you interact with people, in a way that brings your customers back to you time and time again.
At ProcessCoach we help our customers
get organised for success.
My name is Ned Seabrook. Like you I have a business to run; actually more than one! I run ‘ProcessCoach’ helping businesses like yours to get better organised to give excellent service. As a systems and training manager I’ve worked with large organisations and with small. I’ve run my businesses through two major recessions. I enjoy what I do and I have time to enjoy life.
Through networking, asking questions and listening to other business owners I’ve learned that good systems and well tuned processes are rare in smaller businesses. Most stop at organising how to get the main job done. Processes beyond that are paid little attention, not seen as vital when trying to grow the business.
Here then is the perfect opportunity for your business.
I know you are very busy. So here are key points about three opportunities to systematically grow your business. Each is tuned to the needs of different sized businesses and budgets, but open to all.
- ProcessManual - A DIY guide to improving your own business processes. Start by sorting the admin, gain time to think. One-time tiny outlay for potentially huge long term benefits.
- ProcessInsight - A hot line direct to me, your ProcessCoach. 1:1 phone coaching sessions to help you make a difference in your business. Fixed fee, fully insured professional help.
- ProcessConsulting - Direct project support. For the larger ‘medium-sized’ UK/European based businesses seeking significant performance gains from radical process improvements. We have a well proven process we use for these bespoke engagements.
Remember that with good processes in your business you’ll start to enjoy
- Making more money through doing less in your business
- Having time to take better care of yourself
- Being sought out by other business owners in search of your secret
- A sense of achievement as you work though a process
- Being able to relax secure in the knowledge that it all works
- Having finally rid yourself of all that stress
- Simply having some free time and
- Having fun at work and out of it
- Customers noticing how full of energy you are, telling others how great it is to work with you
Here’s an easy decision for you -
Would you like to continue to pedal away furiously
wearing yourself out doing things in a chaotic
‘look how busy I am’ way
- Or -
Would you prefer to change up a gear,
step up to a calmer more organised level?
To help you decide, see how we’ve helped these small business owners already. It’s not rocket science - just simple ideas that they were too busy, or too close to the work to see. Here are their stories:
- Theresa’s is a small bespoke design and printing business. Every job was different, far too much detail to remember everything. Far too much time taken to dig it all out from the paper work. She found admin work cramped her creativity. Now she has a simple ‘job wallet’ system with a progress chart on the outside. The small amount of time she has to spend setting up a new job is saved by easy administration and billing later. She’s buzzing and business is great.
- Paul was worried. He asked me to help him think about how to price his work for his part time venture. I worked with him through a series of simple questions; a price setting process. On one side of A4 paper we jotted down some rough answers. Later, he did some research and reworked the numbers using the same process I’d given him. Now he has a steady little business with customers coming back for more. Just what he wanted.
- Then there’s James. If you’re an architect and you want to sell a really big project, then high quality 3D computer graphic models are perfect. You pass your plans to James, and ask how much, how long etc. Well where do you start – every job is different? I spent an afternoon with James and left him with a simple process to estimate project time and price up each job professionally. James is now able to concentrate on his graphics, safe in the knowledge that the process works.
Every process you implement means more time to think, to do what you are good at, to run your business and enjoy your life. Even in a one person business, good processes mean that you don’t have to think about how to do everything. That’s done. Now you can put all that energy into putting the wow into what you are actually doing.
Good processes will reduce your mental workload and free up thinking time. It’s a huge load off your mind. Then you can concentrate on important things like:
- finely tuned marketing
- real customer care
- working on growing your business not just keeping it afloat
- living your life and being with your family
“Time is perishable; its use by date is always NOW.”
Now, it’s time to get organised..... ‘How?’ is up to you.
There is an alternative.... You could decide to do nothing. It’s totally up to you. You already know that without good systems you’ll struggle to grow the business, spending your time fighting fires. Perhaps you are too busy to decide right now for this very reason. Come back when (if!) you get a moment to think about it.
Just remember that it’s your choice. If you do nothing it will leave the way clear for my happy customers...
Thanks for your time,
Ned Seabrook
MA, Chartered MCIPD, ACIB
ProcessCoach & Managing Director
Insight Consulting & Development Ltd
P.S. Give it a try and you might amaze yourself, you might even get home in time to relax and enjoy yourself.
+P.S. Don’t take any risks – act now before your business is at risk. The longer you leave it .....
++P.S. Did you know ... Branded fast food outlets don’t sell food. This is not a criticism of their food. What they sell is a consistency of service that meets customer expectations. They achieve this across the globe through thousands of otherwise independent franchised businesses. How? By having a complete set of well thought out systems and processes. What do you sell? Or more important - what do your target customers want to buy?
+++P.S. Click through to the other pages, see what this is all about - sign up for our no commitment newsletter - join us on LinkedIn.
Driving Systematic Business Growth.
ProcessCoach is part of Insight Consulting & Development Ltd.
24 Highfield Road, Corfe Mullen, Wimborne, Dorset BH21 3PE www.insightconsultdevelop.co.uk
08454 63 40 63 or 01202 640223 Email: Contact@processcoach.co.uk
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